Shindig Festival is committed to making our event as accessible as possible for all our customers.
Email – firstname.lastname@example.org
You should receive a response within roughly 5 working days. This may be longer when nearer the time of the festival, so please do try to be as patient as possible or get in touch as early as possible.
Shindig Festival is held at Gilcombe Farm which is an active dairy farm so comes with all the challenges that farmland has with uneven surfaces whilst moving around. We install temporary trackway into the majority of the site. There is trackway to within 50 metres of all the main venues but the final access will be across grass. The majority of the grounds are uneven, there are slopes, and a variety of different gradients. Access can be challenging at times, particularly in bad weather conditions. If it rains, it may get muddy and access around the site may become very difficult. We do not offer any internal transport due to the limitations of moving around the site.
PERSONAL ASSISTANT TICKET
Customers requiring assistance throughout the festival are entitled to one free pass for their Personal Assistant. Please note that the customer requiring assistance must have proof of their ticket purchase (complimentary or free tickets do not apply). If you are unable to attend without use of a Personal Assistant, and are in receipt of one or more of the following, Shindig are happy to issue a Personal Assistant ticket at no additional cost:
- Middle or Higher rate DLA for care and/or mobility
- Receipt of Personal Independence Payment (PIP)
- Evidence of being severely sight impaired
- CredAbility Access Card – + 1 category requirement
Accessible toilets will be provided. All accessible toilets will be padlocked and a code can be gained from our main on site Production Office or in advance via email correspondents. Please do not share the code or remove the padlocks for any reason, if they are removed, then they will become open for anyone to use.
Anyone wishing to park in Accessible Parking has to notify us in advance so it can be booked in. Space is very limited.