Frequently asked questions

What are the details for the event in May 2021 ?

The dates are 27th – 30th May (4 nights camping) and the venue is the same Dillington Park Estate, Ilminster. We’ve been in touch with all of our artists and can confirm that De La Soul,  Roy Ayers, Goldie, Ibibio Sound Machine plus all of your Shindig favourites will be there in September. Not only that but long-time Shindig supporter Daddy G from legendary Bristol outfit Massive Attack will be finally making his Shindig debut!  Alongside this will be all the usual family fun, crafts, healing, food and Shindig magic you’ve come to know and love.

Are my tickets still valid for May 2021?

Yes, your tickets are automatically valid for Shindig Festival on May 27th – 30th 2021. You do not need to contact your ticket agent or take any further action.

What is the dress up theme for Shindig 2021 ?

The dress up theme will still be Mardi Gras! We’re looking forward to seeing all your wonderful creations

Is my boutique camping booking still valid for May 2021?

Yes, it will automatically carried over to the May 2021 event.

Can I claim a refund ?

The deadline for refunds on September 2020 tickets is 14th July 2020. Please refer to our terms and conditions.

Can I change my payment plan ?

Instalment dates and terms for payment plan arrangements on tickets, boutique camping and hotel accommodation cannot be changed.

Who should I contact with any ticket enquiries ?

Please check the email confirmation that you received when you ordered your ticket to see which agent to contact:

Please refer to your ticket emails to see which agent to contact.

Are tickets still available for Shindig 2021 ?

Yes, the event is now live on our ticket page here www.shindigfestival.co.uk/buy-tickets


 

When will the gate open & close?

The gates will open at midday Thursday 27th May and close at 10pm that night, no entry after that time until Friday morning at 10am. Gate times: Thurs Midday-10pm, Fri 10am-10pm, Sat 10am-8pm, Sun 10am-6pm (only guests and artist will be allowed entry after this point)

What time will the entertainment start and finish?

Thurs 3pm-midnight, Fri midday-3am, Sat midday-3am, Sun midday-2am. For kids the activities start at 9am every day.

Can I put a tent up in the Live In Vehicle area?

Due to fire safety regulations, tents CANNOT be erected next to vehicles in any circumstances. Awnings attached to caravans or vehicles are allowed. You will be asked to take down any tents (excluding awnings) that are erected in this field.  Please be mindful that the allocated space for each live-in vehicle is 5 metres x 6 metres, any large vehicles or people requiring more space than this will need to purchase extra tickets (space).

Can I bring my dog?

Due to the event being on active farmland we can not have any pets at the event. Sorry.

What days can we camp at the Festival?

The festival opens at Midday on Thursday 27th May. Everyone holding a ticket is welcome to camp for 4 nights and leave on the Monday daytime (by 3pm please). NOTE: The Boutique Camping Area opens at 4pm on Thursday 27th May, if you arrive before this time you will have to wait until the field opens.

Can I bring a camper van or caravan?

Tickets for camper vans and caravans are available for £70 in advance. Tickets will NOT be available on the gate. Please DO NOT bring a camper van or caravan if you don’t have a ticket for one as you will be turned away on the gate. If you are bringing a caravan you will be asked to move your towing vehicle to the car park after unhitching it. You won’t be charged to park your tow vehicle in the Car Park.

Can I park my car for the weekend?

Yes you can park all weekend for £30 in advance or more if bought on arrival at the event. Please buy your car park ticket in advance as it not only saves you money, it will make the process of everyone arriving on site a lot quicker.

Can we bring booze?

It is fine to bring a few drinks into the camping area, but please don’t bring any glass bottles, these will be taken from you at the gate or you can transfer them to plastic bottles. We allow people to bring in alcohol for personal consumption so a reasonable amount is allowed. Our bars are of a very high standard and reasonably priced so you shouldn’t need to bring too much.

Will this event be suitable for my kids?

We definitely cater for all ages. The Kids Kingdom will be fully programmed with activities to keep them busy and runs from 9am-5pm in the daytime. There will be a performance show for kids to watch between 5-6pm. Then, for the parents that want to stay up, bands are on till late in The Dig Inn and SS Nautylicious or funk lovers can head over to Ghetto Funk where the party will be starting from 8pm every night. Also, kid- friendly films will be shown in the Cinema daily until 10pm.

What’s the deal with tickets on arrival and do I need ID?

We ask everyone to bring photo ID. You only need your unique e-ticket number or barcode at the gate, so print it off or bring it on your phone to show on the gate (Handy tip: screenshot or save to your photos before you leave home if you have trouble downloading images!). If you are lucky enough to look younger than 25, you will need ID to be served at the bar. Don’t worry if your ticket doesn’t have you name on it, as long as it’s valid, all we need is the barcode to scan on the gate.

Do you have showers on site?

Due to enormous demands on our supply, Shindig is not able to offer free showers. For those desperate for a shower, there are a number of showers available in General, Boutique and Family camping. We will be charging £15.00 for a wristband to access all weekend. Please be thoughtful with your water usage on site. Turn taps off. Have short showers. Alternatively, we’d just recommend packing some biodegradable wet wipes and making do with those for a couple of days (it’s only a bit dirt after all!)

Do you supply Trolleys to move our stuff from the Car Park to the Campsites?

Trolleys will be available to hire from car parks. They are charged at £5 for an hour and will be available all weekend but there are limited numbers on site so please bear that in mind.

Boutique Camping, how do i check-in?

If you hold a boutique camping ticket just head for the main entrance (there is only one), you will get a special wristband for the Boutique guests. NOTE: This area opens at 4pm on Thursday 27th May, if you arrive before this time you will have to wait until the Boutique field opens its gates.

Will you be releasing Set Times before the event?

We open at Midday on Thursday 27th May. Music starts at 3pm. Headliner day splits will go up on our website, a full programme will be available to purchase on arrival.

How accessible is the site and moving around it?

You can read up on what to expect on-site HERE

Will there be cash points on-site?

Yes and all bars take card payments.

Can I bring a Caravan to Shindig?

Yes, you can but you need to purchase a “Live In Vehicle” ticket. You will be asked to move your tow vehicle after unhitching to the car park in the next field.

Can I sleep in my Car?

If your vehicle does not adhere to the following rules you will not be allowed access into the live-in vehicle field. Your live-in vehicle must have purpose-built fitted sleeping facilities and either fitted cooking or washing facilities. Any converted vehicles must clearly be a live-in vehicle.

I still have a question that’s not been answered?

Everything to do with the event is listed in our Terms & Conditions, you can read them HERE