Frequently asked questions

When will the gate open & close?
The gates will open at midday Thurday 23rd May and close at 10pm that night, no entry after that time until Friday morning at 10am. Gate times: Thurs Midday-10pm, Fri 10am-10pm, Sat 10am-8pm, Sun 10am-8pm.

What time will the entertainment start and finish?
Thurs 3pm-midnight, Fri midday-3am, Sat midday-4am, Sun midday-2am. For kids the activities start at 9am every day.

Can I put a tent up in the Live In Vehicle area?
Due to fire safety regulations tents CANNOT be erected next to vehicles in any circumstances. Awnings attached to caravans or vehicles are allowed. You will be asked to take down any tents (excluding awnings) that are erected in this field.  Please be mindful that the allocated space for each live in vehicle is 5 metres x 6 metres, any large vehicles or people requiring more space than this will need to purchase extra tickets (space).

Who do I call regarding a ticket enquiry?
Ticket Line are the official agent for Shindig Festival and have a great customer service phone line – 0161 813 2222 (office hours) or email customerservices@ticketline.co.uk

Can I bring my dog?
Due to the event being on active farm land we can not have any pets at the event. Sorry.

What days can we camp at the Festival?
The festival opens at Midday on Thursday 23rd May. Everyone holding a ticket is welcome to camp for 4 nights and leave on the Bank Holiday Monday daytime (by 3pm please).

Can I bring a campervan or caravan?
Yes. There is a charge of £35 for any Live In Vehicles. Please buy your Live In Vehicle ticket in advance as they will be only limited amount on the gate on a first come first served basis.

Can I park my car for the weekend?
Yes you can park all weekend for £15 in advance or more if bought at the gate. We encourage car shares and riding bikes where possible. Please buy your car park ticket in advance as it not only saves you money it will make the process of everyone arriving on site a lot quicker.

Can we bring booze?
It is fine to bring a few drinks into the camping area, but please don’t bring any glass bottles, these will be taken from you at the gate or you can transfer them to plastic bottles. We allow people to bring in alcohol for personal consumption so a reasonable amount is allowed. Our bars are of a very high standard and reasonably priced so you shouldn’t need to bring too much.

Will this event be suitable for my kids?
We definitely cater for all ages. The Kids Kingdom will be fully programmed with activities to keep them busy and runs from 9am-5pm in the daytime. There will be a performance show for kids to watch between 5-6pm. Then, for the parents that want to stay up, bands are on till late in The Dig Inn and SS Nautylicious or funk lovers can head over to Ghetto Funk where the party will be starting from 8pm every night. Also, kid- friendly films will be shown in the Cinema daily until 10pm.

What’s the deal with tickets on arrival and do I need ID?
We ask everyone to bring photo ID. You only need your unique e-ticket number or barcode at the gate, so print it off or bring it on your phone to show on the gate (Handy tip: screenshot or save to your photos before you leave home if you have trouble downloading images!). If you are lucky enough to look younger than 25, you will need ID to be served at the bar. Don’t worry if your ticket doesn’t have you name on it, as long as it’s valid, all we need is the barcode to scan on the gate.

Do you have showers on site?
Due to enormous demands on our supply, Shindig is not able to offer free showers. For those desperate for a shower, there are a number of showers available in General, Boutique and Family camping. We will be charging £5 per show or £10 for a wristband to access all weekend. Please be thoughtful with your water usage on site. Turn taps off. Have short showers. Alternatively, we’d just recommend packing some biodegradable wet wipes and making do with those for a couple of days (it’s only a bit dirt after all!)

Do you supply Trollies to move our stuff from the Car Park to the Campsites? 
Trollies will be available to hire from car parks. They are charged at £5 for an hour and will be available all weekend but there are limited numbers on site so please bear that in mind.

How do we get from Bruton Train Station to the site? 
There will be a bus running all weekend back and forth from Bruton station every 30mins at peak times in line with the train timetable. The bus will go from the Drop Off Point at the Main Gate which will be signposted. More information on our Travel & Location page. Or you can walk without going on main roads it takes 30 mins.

Will you be releasing Set Times before the event?
We open at Midday on Thurs 23rd May. Music starts at 3pm. Headliner day splits will go up on our website, a full programme will be available to purchase on arrival.

How accessible is the site and moving around it?
You can read up on what to expect on site HERE

Will there be cash points on site?
Yes and all bars take card payments.

I still have a question that’s not been answered? 
Everything to do with the event is listed in our Terms & Conditions, you can read them HERE